Wuhan Starera Trading Co., Ltd. (“we”), Address: No.5-1, 5th Floor, Building K1-1, Block K1 Phase 1 Zone 1, Wuhan Central Cultural District, Shuiguohu Sub-district, Wuchang District, Wuhan City, Hubei Province
Website: https://whstarera.en.alibaba.com/
We collect your name, address, email, phone and order info when you contact us or place orders.
We also collect browsing data via cookies, including IP, device type and visited pages.
We DO NOT store your credit card or PayPal details.
Payment is handled by Alibaba Trade Assurance. You pay via Alibaba page with Credit Card or PayPal.
We use your data to:
- Create & process Alibaba Trade Assurance orders, ship goods and send updates
- Reply to your messages
- Send marketing emails (only if you subscribe; you may unsubscribe anytime)
- Analyze website traffic with Google Analytics 4
- Measure Facebook/Instagram ads with Meta Pixel
We share your data only with trusted partners: Alibaba Trade Assurance, logistics provider UPS, FedEx, DHL, Royal Mail, Deutsche Post, Australia Post, Google Analytics 4, Meta Pixel and our website host.
We will NOT sell your personal data.
Cookies: Necessary cookies work automatically. Analytics and ad cookies require your consent. See our Cookie Policy.
Data retention: Order data saved for 3 years. Analytics data saved for 12 months. Marketing data kept until unsubscribe.
Your rights (EU/UK & California): You may request to view, correct or delete your personal data.
Send requests to: whstarera@gmail.com
We use SSL encryption to protect your data, but online transmission is not 100% secure.
This site is for adults. We do not collect data from children under 16.
We may update this policy. Continue using our website means you accept updates.
Contact:
Email: whstarera@gmail.com
Address: No.5-1, 5th Floor, Building K1-1, Block K1 Phase 1 Zone 1, Wuhan Central Cultural District, Shuiguohu Sub-district, Wuchang District, Wuhan City, Hubei Province
Cookie Policy
Effective Date: 2026-10-15
Last Updated: 2026-10-15
Wuhan Starera Trading Co., Ltd. | https://whstarera.en.alibaba.com/
Cookies are small files stored on your device.
- Necessary Cookies: Required for website functions, cannot be disabled.
- Analytics Cookies (GA4): Collect anonymous visitor data, only active with your consent.
- Marketing Cookies (Meta Pixel): Track Facebook/Instagram ads, only active with your consent.
You can accept or reject non-essential cookies on our popup. You can also manage cookies in your browser.
Cookie data may be sent to Google and Meta in the US.
We may update this policy.
Questions: whstarera@gmail.com
Terms and Conditions
Effective Date: 2026-10-15
Last Updated: 2026-10-15
By using https://whstarera.en.alibaba.com/, you agree to these terms.
All orders will become Alibaba Trade Assurance orders. Final price, specs and lead time are confirmed in the Trade Assurance order.
Payment is completed on Alibaba page by Credit Card or PayPal. The Trade Assurance order is our official contract.
Goods risk transfers to buyer once handed to shipping carrier.
All website text, images and logos are our intellectual property. Do not copy without permission.
Our liability is limited to your order amount.
This agreement follows laws of China. Disputes are handled under Alibaba Trade Assurance rules.
We may update these terms.
Contact: whstarera@gmail.com
Refund Policy
Effective Date: 2026-10-15
Last Updated: 2026-10-15
All orders are Alibaba Trade Assurance orders. All refunds follow Alibaba Trade Assurance rules.
You must apply for refund within Alibaba’s time limit.
- If we fail to ship as agreed, you may apply for refund on Alibaba.
- For quality/quantity issues, provide photos/videos and open dispute on Alibaba.
No unconditional refund. Alibaba decides the final result.
Approved refunds will return to your original payment account.
Questions: whstarera@gmail.com